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California Office of the Patient Advocate
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“I am so pleased with the care that I am getting from Dr. Sim and his entire department. I feel that Dr. Sim is always aware of my history and provides thoughtful advice. When I have needed to call in, he has always been helpful. I never feel rushed. Thank you.”
“I was very pleased with the services I received when visiting Dr. Segal. He is very nice and friendly and is always professional and helpful. It helps me to know I will be treated well each time I visit. ”
“I am truly grateful and appreciate Dr. Husayn for his pediatric care of my son. Ever since my son got sick a few months ago, Dr. Husayn has been there for my family. He has returned all my phone calls in a timely manner and his care has been excellent.”
“When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel.”