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California Office of the Patient Advocate
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“I walked into my appointment and was treated extremely well. The front desk staff was kind and careful. Then I met Megan Hubbs, PA. I was so impressed with her. She explained everything and answered all my questions expertly. She is a very personable and professional person. I left very well cared for. She gave me several ways of treating the problem I was having with my knee. She gave me a sense of relief. I liked her very much.”
“If it weren't for Dr. Wilmanns and the whole internal medicine staff at Sansum Clinic, I wouldn't be here. She takes the time to listen, she's always very responsive, and she's one of my favorite people. She cares, and it really shows. I've never had a poor experience. She listens, that's what's important.”
“I want to thank Dr. Anderson for being very professional and very caring with my daughter. She was very ill when we checked her in. Dr. Anderson treated my daughter with so much care and professionalism. I felt secure that my daughter was being treated by professional medical staff. Thank you so very much for all your hard work and dedication. ”
“I’ve had a lot of broken bones in recent years and Dr. Scheib and his wonderful staff make sure that I get seen by all the right specialists and are always there if I need anything or have any questions. He has become much more than just a doctor to me – when my husband passed away six months ago, Dr. Scheib was there for me and would call to make sure I was doing okay. In this day and age, this type of personal patient care is very rare and I definitely realize how blessed I am to have a wonderful doctor like Dr. Scheib as my physician!”